Shipping and Delivery

Shipping Information

We offer worldwide shipping using DHL, FedEx, and local postal services.


Free Shipping

  • Free standard shipping on all orders over €200
  • Applied automatically at checkout

Order Processing

  • Orders are processed Monday to Friday (excluding public holidays)
  • In-stock items: processed within 24 hours
  • Made-to-order items: processed within 4–6 business days
  • Most products are made specifically for you

During peak periods (Easter, Black Friday, Christmas, New Year), processing times may be extended.


Shipping Times

Shipping times begin once your order has been processed and shipped.


Shipping Rates by Region

United States

Standard Shipping

  • From €9.99 (based on package weight)
  • Delivery: 6–9 business days

Express Shipping

  • From €17.99
  • Delivery: 1–3 business days

Canada

Standard Shipping

  • From €9.99
  • Delivery: 6–9 business days

Express Shipping

  • From €17.99
  • Delivery: 1–3 business days

European Union

Standard Shipping

  • From €7.95
  • Delivery: 3–7 business days

Express Shipping

  • From €14.95
  • Delivery: 1–5 business days

United Kingdom

Standard Shipping

  • From €10.50 (≈ £9.00)
  • Delivery: 6–9 business days

Express Shipping

  • From €16.50 (≈ £14.00)
  • Delivery: 1–3 business days

Australia

Standard Shipping

  • From €9.99
  • Delivery: 6–9 business days

Express Shipping

  • From €17.99
  • Delivery: 1–3 business days

Rest of the World

Standard Shipping

  • From €9.99
  • Delivery: 6–9 business days

Express Shipping

  • From €14.99
  • Delivery: 1–3 business days

Duties & Taxes

  • Orders shipped to the United States, European Union, and Australia are delivered with no additional charges upon arrival
  • Other destinations may be subject to customs duties, taxes, or handling fees, depending on local regulations

Lost & Damaged Packages

Once your order is shipped, it is handled by the selected carrier (DHL, FedEx, or local postal service).

  • We are not responsible for delays or issues caused by the courier
  • Orders without Package Protection are not covered for lost, stolen, or delayed shipments
  • Claims require official confirmation from the courier that the package is declared lost